I have been thinking about this post for about a week now, and after enjoying my cup of coffee for the morning I am ready to share a story with you that has made me really take a good hard look at networking with people who may not have the best attitude. Let me say a few things before I share with you how one guy flushed away literally tens of thousands of dollars within one hour! This blog is designed to give you some ideas to help GROW your business through experiences, stories, and ideas from not only me but you as well. Read this story with the idea of checking your attitude at the door when headed out to network. Enjoy, I assure you “Sam” won’t.
So last week, I had the privilege of being the host at a Chamber networking dinner. I was tapped to run the meeting and educate the members of some new idea to help increase productivity. Easy for me as I had just written the vacation list post. There was a member, we will call him “Sam”,there who sells commercial and personal lines of insurance. Personally I have hired him on 3 different occasions and referred him too many times to count. Total premiums paid to Sam by me directly? Around 40,000.00. He is a great Broker and one who I have been a big supporter of in and outside of the Chamber.
At this meeting there were about 40 members and around 10 guests. In my opinion the meeting was AWESOME! Lot’s of interaction, good food and new faces. As the host, I did my usual deal and came up with a little exercise to get people thinking of better ways to work. I had them all write down the few things that would need to be completed if they were leaving the office on vacation for a month. We then just wrote “To Do” on the list. There were a lot more details that I will share if you are interested. Shoot me an email if you would like. http://www.emailcasey.com
After the meeting was over, I was swamped! People were saying that the exercise was one of the best ideas they had heard. I was immediately asked to speak at two more events and the room was on fire! I was very pleased to say the least. EVERY SINGLE guest joined that night and the response cards showed it was one of the highest rated mixers. I do NOT share this to brag, it was the other people in the room not me, who made it a great event. This is shared only to set a scene for what I will forever remember as one of Sam’s costliest events of his life!
Sam came up to me while I was being showered with compliments by around 10 members and gave me a quick hello handshake. All would have been fine had he just walked away. Not Sam. While all 10 or so people were saying how the meeting was awesome, Sam started in telling everyone that the exercise was an “absolute waste of time and that he was not interested in playing stupid games but generating new business”. The reaction was kind of comical from my perspective. Being attacked in front of a group by someone who clearly has the capability to send you business?? Really? I decided to let Sam keep going as I was now more fascinated by how this exchange was going to play out. Sam went after me, the exercise, the way I ran the meeting and even the Chair of the Chamber. He was quite upset that the meeting was not just a walk around meeting. His attitude was so awful that I can not even imagine the people standing around will ever speak with him again, much less hire him. By the time I had left the room, Sam had just flushed not only any sales from me or people I know but also his relationship with me.
Let’s quickly look at the big picture here. It was 2 hours of Sam’s time. He lost sales, referrals, ideas, and was put into the category of people I would NEVER do business with again. In fact would stop business if I had the chance. All because he opened his mouth and out dropped his bad attitude! I am all for different ideas, and I was not looking for everyone to think it was a great meeting but negativity has NO place at an event. Stay home if you think you might show up like Sam. It will save you sales and relationships in the end.
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